Legal Document

299 game Terms & Conditions — Full Terms of Use

Please read these Terms & Conditions carefully before using 299 game. By registering on the platform, you are deemed to have accepted all of these terms.

Last Updated: January 2026
Important
Age Requirement: 18 and above
One Account Per Person
Providing Accurate Information Is Mandatory
Meeting bonus terms and conditions is mandatory
Account Closure Due to Fraud
18+
Age Restriction
24/7
Customer Support
SSL
Encrypted
Transparent
Bonus Terms

Summary of Key Policies

Key highlights of 299 game's Terms & Conditions at a glance

Account Registration Policy

Each person may register only one account. Providing your real name, mobile number, and ID details is mandatory. Submitting false information may result in account suspension.

Payment & Withdrawal Policy

Deposits are processed instantly. Account verification must be completed before withdrawing. Withdrawals must be made through the same payment method used for the deposit.

Bonus & Promotion Terms

No bonus can be withdrawn until its specific wagering requirement has been fulfilled. If bonus abuse or manipulation is detected, the bonus will be voided.

Security & Privacy

Your personal information is protected with SSL encryption. 299 game never sells your data to third parties. You are responsible for keeping your account login credentials confidential.

Gaming & Betting Rules

All game outcomes are determined by audited RNG. In Sports Betting, if any error occurs in team names or scores, 299 game reserves the right to void or correct the affected bet.

Responsible Gaming Terms

Players can set their own deposit limits and enable self-exclusion at any time. Accounts belonging to users under 18 will be closed and all deposited funds returned.

1

General Terms & Conditions

By using 299 game through its website, mobile app, or any other channel, you are considered to have automatically agreed to these Terms & Conditions. These terms constitute a legally binding agreement between the user and the company operating 299 game.

299 game reserves the right to modify or update these Terms & Conditions at any time. Any changes will be published on the website with an updated date. Continued use of the platform after changes are made will be considered acceptance of the new terms. We recommend checking this page regularly.

These Terms & Conditions are written in Bangla so every user in Bangladesh can understand them easily. If any part is unclear, please contact us at support@299game.net.

2

Account Registration & Management

The following requirements must be met to open an account on 299 game:

Age Requirement: 299 game is strictly for users aged 18 and above. Providing a false age at registration will result in permanent account closure and the balance may be forfeited.
Single Account Policy: Each person may register only one account. If multiple accounts are detected, all associated accounts will be closed and any bonuses forfeited.
Accurate Information: You must provide accurate details including your name, mobile number, date of birth, and national ID information. KYC (Know Your Customer) verification must be completed before any withdrawal.

It is your responsibility to keep your account login credentials (username and password) confidential. Allowing any other person to use your account is strictly prohibited. If you believe your account has been accessed without authorization, notify 299 game support immediately.

3

Payments, Deposits & Withdrawals Policy

299 game accepts deposits via bKash, Nagad, Rocket, and other popular mobile financial services in Bangladesh. The minimum deposit amount is ৳200. Deposits are generally processed instantly.

Please keep the following in mind when making a withdrawal:

  • KYC verification must be completed before making a withdrawal.
  • Withdrawals must be made through the same mobile banking method used for the original deposit.
  • Withdrawals are typically completed within 10–30 minutes.
  • Withdrawals cannot be processed until the wagering requirement on bonus funds has been met.
  • A maximum daily withdrawal limit applies — see your account section for details.

If money laundering or fraud is suspected, 299 game may temporarily place a hold on any transaction and request the necessary verification.

4

Bonuses & Promotional Offers

299 game offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and special promotions. Each bonus has its own terms, which are clearly stated on the bonus page.

Wagering Requirement: When a bonus is received, you are generally required to wager a specified amount — combining your deposit and bonus — before making a withdrawal. The bonus portion cannot be withdrawn until the wagering requirement is met.
Bonus Validity: Every bonus has a set expiry period. If the wagering requirement is not met within that period, the bonus will be automatically forfeited.

Attempting to claim the same bonus more than once constitutes bonus abuse. In such cases, 299 game reserves the right to void the bonus and any associated winnings.

5

Gaming Rules

All games on 299 game use RNG verified by internationally accredited third-party auditing bodies. Every game outcome is entirely random and cannot be manipulated by any party.

If a technical error affects the outcome of a game, 299 game reserves the right to void that round and refund all bets. 299 game is not liable for issues caused by internet disconnection; however, contacting support in such situations will be met with assistance.

6

Sports Betting Rules

299 game's Sports Betting section covers cricket, football, and more than 30 other sports. Please keep the following rules in mind before placing a bet:

  • Once a bet is confirmed, it cannot be changed — however, the Cash Out option may be used.
  • Odds in live betting change rapidly — the odds displayed at the time your bet is placed will be the ones that apply.
  • If there is an error in team information before a match starts, 299 game may void the affected bet.
  • If a technical issue occurs with any bet, please contact support.

How bets are settled in the event of an abandoned or suspended match is covered in detail in the FAQ section below.

7

Prohibited Activities

The following activities are strictly prohibited on 299 game:

  • Creating multiple accounts to collect bonuses.
  • Using bots or automated software to place bets or play games.
  • Opening an account using another person's identity or information.
  • Any form of money laundering or illegal financial activity.
  • Match-fixing or coordinated betting with other players.
  • Attempting to interfere with or compromise the platform's security systems.

If any of the above activities are proven, the account will be permanently closed, all balances and bonuses will be forfeited, and legal action may be taken if necessary.

8

Account Suspension & Closure

299 game reserves the right to temporarily or permanently suspend any account under the following circumstances:

  • If the Terms & Conditions are violated.
  • If false identity documents or information are used.
  • If evidence of fraud or deception is found.
  • If KYC verification has not been completed for security purposes.
  • If the account has been inactive for an extended period (typically 12 months).

Players may also close their account at any time by contacting support. The opportunity to withdraw the remaining balance will be provided before closure (subject to applicable conditions).

9

Dispute Resolution

For any disputes or complaints, please contact us first at support@299game.net or via Live Chat. 299 game typically responds with a written decision within 48 hours.

If you are not satisfied with the outcome, you may file a complaint with our licensing authority. During dispute resolution, 299 game's decision is considered final — unless overturned by an external regulatory body.

10

Responsible Gaming

299 game believes gaming is a form of entertainment. We want every player to enjoy it responsibly and within their limits. To support this, 299 game offers the following:

  • Set your own daily or weekly deposit limits at any time.
  • Option to temporarily suspend your account for a set period.
  • Option for permanent self-exclusion.
  • Information on counselling and support for gaming addiction.

If gaming is negatively affecting your personal or family life, please visit our Responsible Gaming page or contact support.

FAQ

Frequently Asked Questions about the Terms & Conditions

When a match on 299 game is cancelled or abandoned mid-way, the following rules generally apply:

  • If a match is cancelled before it starts — all bets are fully refunded.
  • If a sufficient portion of a match has been played after it begins (e.g., enough overs for DLS rules to apply in cricket), the result may be deemed valid.
  • If a match is abandoned after insufficient play — all bets are voided and the full stake is returned.
  • If a match is rescheduled — the original bet may remain valid for the new date or be voided; details for each case will be updated in the Bets section.

If you have any questions about a specific match, contact support and we will provide full details.

Withdrawing funds on 299 game is straightforward:

  • Step 1: Log in to your account and go to the "Withdrawal" option.
  • Step 2: Enter your payment method (bKash/Nagad/Rocket) and amount. Make sure to use the same number you used when making the deposit.
  • Step 3: Submit Request.
  • Time: Funds are typically credited to your mobile account within 10–30 minutes. During peak hours or if KYC verification is pending, processing may take a little longer.

If your withdrawal is stuck or delayed, contact support immediately — live chat responses typically take 3–5 minutes.

Read the Terms? Join now

All Terms & Conditions on 299 game are transparent, fair, and written in Bangla. Read and understand them before registering, then start playing with confidence.

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